RETURN POLICY

RETURNS AND EXCHANGES 

TO INITIATE A RETURN, PLEASE EMAIL INFO@OCEANSSGALLERY.COM TO REQUEST A RETURN AUTHORIZATION. 

DUE TO COVID-19, OCEANS GALLERY  ALLOWS RETURNS AND EXCHANGES WITHIN 30 DAYS OF THE ORDER DELIVERY DATE. ALL RETURNED ITEMS MUST BE UNWORN, UNDAMAGED, AND UNWASHED WITH ALL ORIGINAL TAGS ATTACHED. SALE ITEMS ARE NON-REFUNDABLE AND ELIGIBLE FOR EXCHANGE ONLY. THE ORIGINAL INVOICE MUST BE INCLUDED WITH ANY RETURN. FAILURE TO DO SO CAN DELAY THE PROCESSING OF YOUR RETURN. RETURN SHIPPING WILL BE PAID BY CUSTOMER.

EXCHANGES CAN BE MADE FOR A DIFFERENT SIZE OR COLOR OF THE ORIGINAL STYLE ORDERED. IF YOU WOULD LIKE TO EXCHANGE YOUR ITEM FOR A DIFFERENT STYLE, PLEASE RETURN YOUR ITEMS FOR A REFUND AND PLACE A NEW ORDER FOR THE STYLE YOU WOULD LIKE. EXCHANGE SHIPPING WILL BE PAID BY OCEANS GALLERY. ONLY ONE EXCHANGE SHIPMENT PER ORDER WILL BE COVERED BY OCEANS GALLERY 

A FULL REFUND, LESS THE ORIGINAL SHIPPING COST, WILL BE ISSUED IMMEDIATELY UPON THE ARRIVAL AND INSPECTION OF YOUR RETURN.    

RECEIPTS MUST BE PRESENT IN ORDER TO PROCESS A FULL REFUND. 

IF OCEAN'S GALLERY DETERMINES THAT ANY PRODUCTS ARE NOT IN ORIGINAL CONDITION, A  REFUND OR EXCHANGE WILL NOT BE GRANTED AND THE ITEMS WILL BE RETURNED TO YOU. 

IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT CUSTOMER SERVICE AT INFO@OCEANSSGALLERY.COM

RETURN ADDRESS

USPS

P.O. BOX 970331 Boca Raton, Florida, 33497

FedEx/UPS

11419 W Palmetto Park Road, Unit 970331 Boca Raton, Florida, 33428

RETURNS AND EXCHANGES - INTERNATIONAL
 

OCEAN'S GALLERY ALLOWS RETURNS WITHIN 30 DAYS OF THE ORDER DELIVERY DATE. ALL RETURNED ITEMS MUST BE UNWORN, UNDAMAGED, AND UNWASHED WITH ALL ORIGINAL TAGS ATTACHED. THE ORIGINAL INVOICE MUST BE INCLUDED WITH ANY RETURN. FAILURE TO DO SO CAN DELAY THE PROCESSING OF YOUR RETURN. RETURN SHIPPING WILL BE PAID BY CUSTOMER.

A FULL REFUND, LESS THE ORIGINAL SHIPPING COST, WILL BE ISSUED IMMEDIATELY UPON THE ARRIVAL AND INSPECTION OF YOUR RETURN.  

IF OCEANS GALLERY DETERMINES THAT ANY PRODUCTS IS NOT IN THE ORIGINAL CONDITION, A FULL STORE CREDIT REFUND WILL NOT BE GRANTED AND THE ITEMS WILL BE RETURNED TO YOU. 

INTERNATIONAL ORDERS ARE NOT ELIGIBLE FOR EXCHANGE.

IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT CUSTOMER SERVICE AT

INFO@OCEANSSGALLERY.COM